NAS Recovery

NAS Recovery

No Fix - No Fee!

Our experts have 25 year's experience recovering data from NAS (Network Attached Storage) devices from all the leading brands including, Synology, QNAP, WD, Asustor and Terramaster etc.
NAS Recovery

Software Fault From£199

2-4 Days

Mechanical Fault From£299

2-4 Days

Multi Disk From£499

2-4 Days

Need help recovering your data?

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Nottingham NAS Data Recovery Expert

With 25 years of experience, Nottingham Data Recovery specializes in professional NAS hard drive data recovery services. We cater to all NAS brands, file systems, and data recovery needs, ensuring reliable and efficient solutions for our customers.

Supported NAS Brands

We recover data from all major NAS brands, including:

Synology DiskStation Series
Renowned for user-friendly interfaces and robust software ecosystems, Synology’s DiskStation series, ideal for home users seeking efficient storage solutions.

QNAP Turbo NAS Series
QNAP provides a diverse range of NAS devices with advanced features, including 4K video hardware decoding and transcoding, catering to both personal and professional users.

Asustor Nimbustor Series
Asustor’s Nimbustor series, is recognised for high-performance capabilities, making it a solid alternative to other leading brands.

TerraMaster F-Series
TerraMaster delivers powerful NAS devices suitable for both home and small business use.

Western Digital My Cloud Series
WD’s My Cloud series provides user-friendly personal cloud storage solutions, allowing seamless access and backup of data across devices.

Buffalo LinkStation Series
Buffalo’s LinkStation series offers reliable NAS solutions with features tailored for both home and small office environments.

Netgear ReadyNAS Series
Netgear’s ReadyNAS devices are designed for data protection and easy management, suitable for both personal and professional use.

Drobo 5N Series
Drobo provides storage solutions with a focus on simplicity and data redundancy, appealing to users seeking straightforward NAS setups.

Seagate IronWolf NAS Series
Seagate’s NAS offerings, including the IronWolf series, are engineered for high performance and reliability in networked environments.

D-Link ShareCenter Series
D-Link’s ShareCenter NAS devices offer affordable storage solutions with essential features for home users.

Zyxel NAS Series
Zyxel provides NAS solutions with a focus on security and easy accessibility, suitable for both home and small office use.

LenovoEMC px Series
Lenovo’s Iomega-branded NAS devices offer scalable storage solutions for businesses of varying sizes.

Thecus N Series
Thecus delivers NAS devices with robust hardware and a range of features catering to advanced users and professionals.

Promise Technology Atlas Series
Promise Technology offers high-performance NAS solutions designed for creative professionals and enterprises requiring large storage capacities.

LaCie 2big NAS Series
LaCie’s NAS devices combine sleek design with reliable performance, appealing to creative professionals and home users alike.

WD My Cloud EX Series
A popular choice for personal cloud storage, offering RAID options and seamless file syncing.

Synology DS Series
Known for its user-friendly interface and robust app ecosystem, ideal for home users.

QNAP TS Series
Features 4K video hardware decoding and a variety of applications for home and business use.

Asustor Nimbustor Gen2 Series
Offers high-performance capabilities with dual 2.5GbE LAN ports, suitable for media streaming and storage.

TerraMaster F4 Series
A mid-range NAS with dual 2.5GbE LAN and USB 3.2 Gen 2 ports, providing value and power for small businesses.

Supported File Systems

Network Attached Storage (NAS) systems support various file systems tailored to different operating systems, performance needs, and data management requirements. Below are the top file systems commonly used in NAS devices:


1. EXT4 (Fourth Extended File System)

  • Common Usage: Linux-based NAS devices (e.g., Synology, QNAP).
  • Advantages:
    • High performance.
    • Supports large file sizes and volumes.
    • Journaling to prevent data corruption.

2. NTFS (New Technology File System)

  • Common Usage: Windows-based NAS devices or external storage attached to NAS.
  • Advantages:
    • Broad compatibility with Windows systems.
    • Supports large files and high security features.

3. FAT32 (File Allocation Table 32)

  • Common Usage: Portable storage devices used with NAS.
  • Advantages:
    • Wide compatibility across different operating systems.

4. exFAT (Extended File Allocation Table)

  • Common Usage: Modern portable devices or external drives used with NAS.
  • Advantages:
    • Supports large files (up to 16EB).
    • Cross-platform compatibility.

5. ZFS (Zettabyte File System)

  • Common Usage: High-performance NAS devices (e.g., TrueNAS).
  • Advantages:
    • Advanced features like snapshots, compression, and error correction.
    • Excellent for RAID configurations.

6. Btrfs (B-Tree File System)

  • Common Usage: Synology and other Linux-based NAS devices.
  • Advantages:
    • Advanced snapshot and data integrity features.
    • Efficient space management.

7. HFS+ (Hierarchical File System Plus)

  • Common Usage: macOS-based NAS or shared storage environments.
  • Advantages:
    • Optimized for macOS environments.
    • Supports large file sizes and journaling.

8. APFS (Apple File System)

  • Common Usage: Modern macOS NAS setups or external drives used with Apple devices.
  • Advantages:
    • Optimized for SSDs.
    • Advanced encryption and snapshot support.

9. XFS (Extended File System)

  • Common Usage: Enterprise-level NAS systems.
  • Advantages:
    • High performance and scalability.
    • Suitable for large file sizes and heavy workloads.

10. ReFS (Resilient File System)

  • Common Usage: Windows Server-based NAS setups.
  • Advantages:
    • Designed for data integrity and reliability.
    • Optimized for virtualised workloads.

Common NAS Failures We Recover From

NAS devices are complex systems prone to various failures. We recover data from issues including:

Hardware Issues

  1. Multiple Drive Failures
    • Cause: Simultaneous failure of two or more drives in a RAID 5, RAID 6, or RAID 10 setup.
    • Symptoms: Entire array becomes inaccessible or fails to boot.
  2. Power Surges
    • Cause: Electrical surge damages NAS components or hard drives.
    • Symptoms: System doesn’t power on, drives show errors.
  3. Drive Overheating
    • Cause: Poor ventilation or extended heavy use.
    • Symptoms: Drives fail unexpectedly or exhibit slow performance.
  4. Controller Card Failure
    • Cause: RAID controller malfunctions due to firmware or hardware issues.
    • Symptoms: RAID configuration is lost, array inaccessible.
  5. Physical Damage
    • Cause: Impact or mishandling of the NAS device.
    • Symptoms: Drives or the NAS unit fail to operate.

Firmware and Software Issues

  1. Firmware Corruption
    • Cause: Interrupted firmware update or corrupted installation.
    • Symptoms: NAS fails to boot or reports errors.
  2. Software Bugs
    • Cause: Bugs in the NAS operating system or RAID management software.
    • Symptoms: Unstable performance or data corruption.
  3. RAID Configuration Errors
    • Cause: Incorrect setup or changes in RAID configuration.
    • Symptoms: Loss of data or degraded performance.

Logical and Data Issues

  1. File System Corruption
    • Cause: Improper shutdown, power loss, or malware.
    • Symptoms: Files inaccessible, RAID volume appears RAW.
  2. Data Deletion
    • Cause: Accidental deletion of files or RAID volume.
    • Symptoms: Lost or missing critical data.
  3. Accidental Reformatting
    • Cause: RAID volume formatted unintentionally.
    • Symptoms: All data erased or inaccessible.
  4. Partition Table Corruption
    • Cause: Malicious software, power interruptions.
    • Symptoms: RAID volume not detected or showing unallocated space.

RAID Array-Specific Failures

  1. RAID 0 Drive Failure
    • Cause: Failure of a single drive in a RAID 0 array.
    • Symptoms: Entire array becomes inaccessible.
  2. RAID 1 Mirror Desynchronization
    • Cause: Drives in RAID 1 fall out of sync due to hardware or software issues.
    • Symptoms: Redundant copy not accessible.
  3. RAID 5/RAID 6 Rebuild Failure
    • Cause: Errors during the RAID rebuild process.
    • Symptoms: Rebuild process fails, risking further data loss.
  4. RAID 10 Drive Reordering
    • Cause: Drives in a RAID 10 array are inserted in the wrong order.
    • Symptoms: Array fails to initialise.

Network and Connectivity Issues

  1. NAS Firmware Updates Gone Wrong
    • Cause: Unsuccessful or interrupted firmware update.
    • Symptoms: System fails to boot, RAID volumes inaccessible.
  2. Network Configuration Errors
    • Cause: Incorrect network settings or IP conflicts.
    • Symptoms: NAS inaccessible over the network.

Environmental and Security Issues

  1. Ransomware Attacks
    • Cause: Malware encrypts data stored on the NAS device.
    • Symptoms: Files inaccessible without a decryption key.
  2. Water or Fire Damage
    • Cause: Environmental disasters like floods or fires.
    • Symptoms: Severe physical damage to drives or the NAS unit.

Why Choose Nottingham Data Recovery?

  • Free Diagnostics: Understand the issue before committing to recovery.
  • Expertise: 25 years of experience handling all NAS and RAID configurations.
  • Competitive Pricing: Affordable solutions with no hidden fees.
  • Quick Turnaround Times: Minimize downtime with our efficient recovery services.

Contact Nottingham Data Recovery today for a free diagnostic and experience industry-leading NAS recovery services at unbeatable prices and timelines!

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