Integral M.2 Drive Failure in External Caddy – Work Files Recovery

A client experienced complete failure of their Integral M.2 drive, which was being used in an external caddy to store important work files.

  • The drive stopped being recognized by the computer.
  • The client purchased a new caddy, but the issue persisted, confirming that the problem was with the M.2 SSD itself.
  • The data contained essential work files, making recovery a top priority.

Our Expertise in M.2 SSD & External Drive Data Recovery

With 25 years of experience, our team specialises in:
✔ Recovering data from non-responsive M.2 NVMe & SATA SSDs
✔ Using forensic data recovery tools to extract work files from failed drives
✔ Chip-off & NAND-level data recovery for SSDs that are not being recognized

Diagnosis & Recovery Process

Upon receiving the Integral M.2 drive, our engineers conducted an in-depth forensic analysis. The key findings included:

  • Drive Not Recognized in Multiple Systems – Indicating a possible firmware corruption or electrical failure.
  • NAND Memory Chips Still Intact – Suggesting that the data was still present but inaccessible.
  • Controller or PCB Failure Likely – Preventing the SSD from being detected.

To successfully recover the client’s work files, we implemented a multi-step forensic SSD recovery strategy:

Step 1: M.2 SSD Circuit Board Repair & Power Restoration

  • Conducted voltage and circuit board diagnostics to determine the exact failure point.
  • Repaired or bypassed faulty power components on the SSD PCB.

Step 2: Direct NAND Chip-Off Data Extraction (if needed)

  • If the SSD remained unresponsive, we removed the NAND memory chips using precision micro-soldering.
  • Read raw data directly from NAND memory chips using advanced chip-off recovery techniques.

Step 3: File System & Work Data Recovery

  • Used forensic software to rebuild damaged file structures and recover work-related documents.
  • Manually reassembled any fragmented files to ensure complete data restoration.

Step 4: Data Integrity Verification & Secure Transfer

  • Conducted a full validation check to confirm that all recovered files were accessible.
  • Successfully transferred the recovered work files to a new external storage device.

The Result

We successfully recovered 99.3% of the client’s critical work files, ensuring no project data was lost. The client was able to resume work without disruption.

Why Choose Us for M.2 SSD Data Recovery?

✅ 25 Years of Expertise – Specialists in SSD failure and forensic recovery.
✅ Advanced Data Extraction Tools – Recovering data from non-recognized SSDs.
✅ Forensic-Level Chip-Off Recovery – Direct NAND memory access for maximum success.
✅ Fast & Secure Process – Ensuring minimal downtime and 100% data confidentiality.

If your M.2 SSD has failed and is not being recognized, contact our expert data recovery team today for professional assistance!