Mac Data Recovery

Case Study: MacBook Data Recovery After macOS Update Failure & Boot Loop

The Problem

A client encountered boot failure issues on their MacBook after performing a macOS update. The symptoms included:

  • MacBook stuck in a boot loop, continuously restarting without loading the operating system.
  • Failure to boot past the Apple logo, preventing access to important files.
  • macOS crash during startup, leading to an unresponsive system.

With no backup available, the client needed an immediate data recovery solution to retrieve critical documents, work files, and personal data.

Our Expertise in MacBook Data Recovery

With 25 years of experience, our team specialises in:
Recovering lost data after macOS update failures & boot loops
Extracting files from non-bootable MacBooks using forensic tools
Rebuilding macOS file systems (HFS+, APFS) for data restoration

Diagnosis & Recovery Process

Upon receiving the MacBook, our engineers conducted a deep-level diagnostic assessment. The key findings included:

  • macOS Corruption – The update process failed, corrupting system files and preventing normal boot.
  • File System Damage – The Mac’s drive had suffered directory structure corruption, making it unreadable.
  • Data Still Present – Despite the system failure, all personal and work files remained intact but were inaccessible.

To successfully recover the client’s important files, we implemented a multi-step forensic recovery strategy:

Step 1: Drive Imaging & Data Preservation

  • Created a sector-by-sector forensic image of the MacBook’s SSD to prevent further corruption.
  • Ensured no additional writes occurred, preserving recoverable data.

Step 2: Bypassing macOS & Extracting User Data

  • Used advanced Mac data recovery tools to bypass the macOS boot loop and access the internal drive.
  • Extracted all documents, photos, work files, and application data from the non-booting MacBook.

Step 3: File System Repair & macOS Recovery

  • Rebuilt the damaged APFS file system, ensuring file paths and structures remained intact.
  • If necessary, we advised the client on safely reinstalling macOS without overwriting data.

Step 4: Data Integrity Verification & Secure Transfer

  • Conducted full validation checks to confirm all recovered files were functional.
  • Successfully transferred all recovered data to an external storage device for the client.

The Result

We successfully recovered 100% of the client’s critical files, allowing them to restore their MacBook without losing any data. The client was able to resume work immediately, avoiding disruptions.

Why Choose Us for MacBook Data Recovery?

25 Years of Expertise – Specialists in MacBook update failures & boot loop recovery.
Advanced Forensic Recovery Tools – Extracting data from corrupted macOS systems.
Full File System Repair – Restoring lost drives without overwriting user data.
Fast & Secure Process – Ensuring minimal downtime and 100% data confidentiality.

If your MacBook is stuck in a boot loop or has failed after a macOS update, contact our expert data recovery team today for professional assistance!