QNAP 4-Bay NAS Data Recovery After Fire Damage

A client experienced severe fire damage to their QNAP 4-bay NAS system, resulting in:

  • NAS casing heavily damaged, making it inoperable.
  • Melted PCB boards on hard drives, preventing them from being recognised.
  • No backup of stored data, putting business and personal files at risk of permanent loss.

Due to the intensity of the fire damage, specialized forensic data recovery techniques were required to extract data from the damaged hard drives.

Our Expertise in QNAP NAS & Fire-Damaged Drive Recovery

With 25 years of experience, our team specialises in:
✔ Recovering NAS data from fire, water, and physical damage
✔ Repairing melted PCBs and reconstructing RAID configurations
✔ Forensic chip-off data recovery from severely damaged drives

Diagnosis & Recovery Process

Upon receiving the fire-damaged QNAP NAS, our engineers conducted a detailed forensic evaluation. The key findings included:

  • NAS Enclosure Destroyed – The device was completely non-functional, with burnt internal components.
  • Melted PCB Boards on Hard Drives – The control circuits were damaged, making the drives unreadable.
  • Data Platters Intact – Despite external fire damage, the internal platters on some drives were still undamaged, meaning data recovery was possible.

To successfully recover the client’s critical data, we implemented a multi-step forensic NAS recovery strategy:

Step 1: Cleanroom Inspection & Drive Component Repair

  • Removed the fire-damaged PCB boards and inspected for possible repairs.
  • Replaced melted PCBs with donor boards, ensuring proper firmware compatibility.

Step 2: Platter & Read/Write Head Examination in ISO-Certified Cleanroom

  • Opened the most severely damaged drives to check if internal platters were intact.
  • Replaced damaged read/write heads where needed.

Step 3: RAID Configuration Reconstruction & Data Recovery

  • Identified the original RAID configuration used in the QNAP NAS.
  • Used RAID reconstruction techniques to rebuild the data structure.
  • Extracted data from individual drives and reassembled missing files.

Step 4: Data Integrity Verification & Secure Transfer

  • Conducted data validation checks to ensure all recovered files were usable.
  • Successfully transferred the recovered data to a secure external storage device.

The Result

We successfully recovered 97.7% of the client’s critical NAS data, including:
✅ Business documents and company files
✅ Personal and multimedia content (photos, videos, music archives)
✅ Client projects and RAID-structured data

The client was able to restore all essential files despite the severe fire damage, ensuring business continuity.

Why Choose Us for Fire-Damaged QNAP NAS Data Recovery?

✅ 25 Years of Expertise – Specialists in extreme NAS failure and disaster recovery.
✅ Cleanroom Recovery – Repairing melted PCBs and handling delicate drive components.
✅ Advanced RAID Reconstruction – Restoring data even when drives are heavily damaged.
✅ Fast & Secure Process – Ensuring maximum data retrieval and confidentiality.

If your QNAP NAS has suffered fire, water, or physical damage, contact our expert data recovery team today for professional assistance!